Aug 2025 – Dec 2025 · Co-Built

AI Property Management Voice Agent

A tenant calls about a leak. Ninety seconds later there's a triaged ticket, an email to the property manager, and a plumber on the phone — with no human in the middle.

Results

  • End-to-end autonomous handling from inbound call to vendor coordination
  • Three-tier urgency classification driving routing and escalation
  • Human-in-the-loop dashboard with real-time call and ticket visibility

Stack

  • Node.js
  • Twilio
  • Gemini
  • Supabase/PostgreSQL
  • Socket.io
  • Redis

Image placeholder

A screenshot of the live oversight dashboard mid-call, showing call and ticket status.

InteractiveLive extraction replay

Press play to start the call.

{
"caller": null,
"issue_type": null,
"location": null,
"safety_concern": null,
"availability": null,
"urgency_tier": null
}
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